‘Emotion aware’ chatbot offers transformative potential for mental health care

The researchers said that Chatbot, which is being developed by computer scientists at Kelly University, has the ability to “convert” mental health care by removing the barriers in front of mental health support.

Under the leadership of Dr. Bida Al -Bander from Kelly College of Computer and Mathematics Sciences, the research included the development of a new Chatbot, which is considered “more emotionally perceived” than the traditional Chatbot models, which works on behalf of the Acting Chatbot, which provides the possibility of mental health care in a timely manner and can be accessed by needy patients.

Their results are published in the magazine Account and cognitive systems.

According to the World Health Organization, mental health disorders have a 25 % global prevalence, a census that is exacerbated by factors such as stigma, geographical location and a global deficiency in mental health practitioners.

Chatbots programs for mental health have been developed to treat these barriers, but many of these main features such as recognition of passion, customization, multi -language support, and moral suitability are often lacking, which means that they are very limited in both care they can provide and the amount of people can help.

To combat this, the new Chatbot Chatbot developed with the new first aid (PFA), which merges an emotional system to detect the distress trained on the Google Brett language model and set it on the GPTe model.

PFA Chatbot uses a kind of artificial intelligence known as deep learning models; Artificial neurons that use data to learn and solve problems and have been seized on unknown texts from real treatment sessions to improve their ability to discover emotional distress in users, and provide appropriate responses and suggestions to help them.

PFA Chatbot, which was developed using this multi -language model, is tested by researchers, it was found that it accurately determines feelings in a little more than 83 % of cases, in addition to providing psychological first aid that was ethical and appropriate.

The researchers say that although Chatbot is not an alternative to the appropriate treatment and care by a medical specialist for those who suffer from mental conditions, it may be a useful tool to overcome in conjunction with the current health services.

“Our research focuses on creating a Chatbot, which works artificial intelligence designed to provide emotional support and mental health assistance,” said the main author, Dr. Bida Aland, of Kelly University.

“Using advanced language models, the system can discover emotional distress in conversations and provide sympathetic and personal responses in multiple languages. This work highlights how artificial intelligence is used to make mental health support easier and help people move in difficult emotional experiences in safe and moral.”